Customer Testimonials

I recently bought a 2011 explorer here and it was a great experience from start to finish. The pricing was well within nada and at no point did I feel like anyone was trying to take advantage of me. I worked with Alex, who was awesome. He treated me with respect and was just very easy to work with. I had my own financing and they got me out of there in an hour and a half. As far as the extras in our deal, they've been very supportive and handled everything with exactly as they said they would. I'll be back to buy my next vehicle here and I'll definitely deal with Alex again.
Brandon Sturzen
Bought a super nice Dodge Ram here and love it! I been watching this place for last 12 months since I live close by and never really ever seen anything that caught my attention until now. Seems like in the last 2-3 months the cars and trucks are better looking and the prices are very competitive to other nearby places. While purchasing my truck I mentioned to my sales guy and his manager helping me that I noticed a big change in the cars-trucks and prices for the better recently and they mentioned there was a change in the management that was responsible for the purchasing and marketing so that probably explains everything. When my wife is ready to trade her car in we are coming to see you guys again. Thanks again Jeff-Bill-Bob for everything I love my BIG truck!!!
Tommy G
I just bought a 2009 Acura RL and they were really easy to work with. They handled my trade in with ease and had me driving away in less than an hour. If you are looking for a quality car and great people to work with, Maxx is the place to go!
Dan Rosenberg
Maxx Plus went above and beyond to not only find me the right car but even assisted me once I already purchased the car. I really appreciate the time and care they spend on me. I would recommend them highly.
Lyddie J
ABsolutely LOVED these guys. They helped me through the buying process which was super scary and intimidating, helped me find the perfect car ( which wasn't even the one I was looking for, but I'm way happier) and have been wonderful at handling all of my "special" financial needs. I've been telling everyone about them, and will definitely go back if I ever need another car!
Elizabeth Camacho
I went in there 2 years ago,I am so thankful for them all,they were nice and defentialy went out of there way for me. I AM Definitely going again,there customer service is a 10, thank you all I now own my car,you want understanding and compassion, GO HERE
Gail Brown
I was so nervous about buying a car and having something go wrong. But let me tell you how amazing my experience has been with Maxx Autos. I bought a 2007 Honda Accord from them and it had some minor problems that I was told would be fixed. I took the car home that day and brought it back the following business day for them to fix it. They took the car as well as took care of me every step of the way. Matt the mechanic was awesome with keeping me informed. Chris Price the salesman I worked with made me feel really comfortable and explained everything to me IN DETAIL. There were a few people who I dealt with as well who I did not catch there names, but every single person I talked to was helpful, informative, and did everything they could to make sure that I was taken care of to the best of there abilities. I have my car and I couldn't be happier. I will definitely refer people to Maxx Autos as well as I will continue to buy from them as well. Their customer service was awesome. I am so very thankful for everything that Maxx Autos has done for me, and I look forward to doing business with you in the future as well. :)
Cora Snider
So came in and met with Carlos! He helped us get into a good truck with a great monthly payment and a good rate! So relieved. Thank you carlos!
Jennifer Montgomery
Came in and got an amazing car as well as help from Carlos. He was very professional and friendly would recommend him to my family and friends very good cars and deals they work with you and your situation. Came in to look left with a car I now love thanks Carlos and maxx auto plus
Just came in today for a a BMW I had my heart set on, and walked away more than happy! I called and spoke to Carlos Amador for a same day appointment and upon arrival we could tell we were in good hands. He was more than knowledgeable about the car, it's features and how it drove. After a test drive we sat down in the office and let him know what we wanted to pay and he went above and beyond to make sure we were as close to the number as possible. Carlos never pushed a sale and encouraged us to take our time on the decision. Needless to say I drove away more than happy with a new car.
megan collins
Great experience!!! Super nice guys who were kind and helpful! They delt fairly with us and we were in and out quickly! Shawn was amazing to our daughter who was buying her first car! Recommend this place to anyone looking for great prices and great customer service!
Trisha Price
Other places I shopped would only give me maybe $2500 for my trade-in, Max autos plus gave me $6000! Now...I'm not gonna sit here and tell you that they're going to do the same thing for you, but they will do you right! Unless of course you're some kind of weirdo Dirt-bag that likes to hang around car lots because you don't want to go home to your wife...and you trade out cars before the temporary tags expire and your $20,000 upside down on everything you trade in.
But even then, they are an equal opportunity seller and will hook you up!
A special thank you to Christopher Price, Jim Steele and Robert Mercer for making this happen for me!
Brian Bache
I felt like they really went out of there way to be helpful and I will always give them a good referal
mark skaggs
Lee Bontempo provided very excellent customer service. He was honest, credible, courteous and helpful. We came away with a good purchase and an appreciation for Lee's experience and knowledge.
Sol DiaEze
I give my experience with Maxx Auto plus a 10-10 Jeff was awesome and so was Matt
Jobina Alston
Very good service, Shawn and Jeff was knowledgeable not pushing. Fun staff free popcorn and coffee and water and licorice everyone helps everyone. Thanks for great experience Maxx Auto.
Sara Taylor
Excellent company to deal with! As a business owner (1965) myself I found this to be an excellent experience, easy financing and a beautiful sound vehicle! My daughter is also very happy with her choice! Excellent dealerships are hard to find! Visit Maxx on River Road I will definitely recommend them as a first choice for used car shopping! A Bailey
Alicia Bailey
Not overwhelming pressure sales. Awesome friendly group. Everyone was willing to help like a family.
Got answers quickly when needed.

Service Dept was very friendly and helpful.
Got in and out in timely manner.
Made car buying an easy experience this time.
Will recommend this dealership and will buy my next car there again
regina leclerc
We worked with Jeff when buying our SUV. I really enjoyed how he wasn't pushy at all. When we told him the price and style of car we were looking for he helped us with exactly that. We ended up with the perfect car for us. A month later we found out one of the seat belts in that back didn't work. We called them and they said to bring it in. I brought it in and they are ordering a new part. While they were looking at the seat belt they noticed my front license plate was not on. When I came to get my car it was on. It's obvious they pay attention to the little things. In 2 years my son will be 16. The first call I make will be with Jeff from Maxx Auto.
Dustin Roberts
Easiest and best car buying experience I've ever had. I had been looking for a solid car for a few weeks and been to several other places, these guys are like no one else. They're about selling good reliable vehicles that meet what you need and what you want no pressure at all! I bought an 04 Honda Accord at a decent price and I couldn't be happier!
Elizabeth Morgan
Awesome experience!! We financed a beautiful Honda Odyssey Minivan for our family of 7, The whole experience went unbelievably smooth. They were so great to us as hectic as our family can be with our two baby boys running around the office and lot. They were fast and efficient, no stress! we definitely will be back for our next vehicle! Thank you so much for the experience! Mike Weber was great!
danyale brown
Chris and Doug are wonderful. They have great rigs on this lot you won't be disappointed
Torree's Tarot
What an awesome place to buy a car! Me and my wife went in here looking at cars cause we were referred by a close family friend that they had good quality used cars at great prices. It was exactly what he described about them and It has to be the best experience we had purchasing a car ever everyone there was very polite and took their time with us. No pressure during the visit and we will definitely be back when we need another car for our daughter here soon.
Jay Mcman
My experience was smooth and easy. Jeff and Johnny were amazing and really helped me out with finding a nice reliable car. After having it checked out by a local mechanic shop it checked out perfect. I would recommend anyone and everyone. They helped out a lot with financing and made things go great. I will refer them to anyone that needs a car.
Maxx Autos Plus has great customer service. I went to two other auto dealerships and was not able to get approved. I heard about Maxx Autos Plus and as soon as I set foot inside, they were all extremely helpful and personable. They were very patient and helped me get a car. I would definitely come back to them again, if I am ever in need of a car. I would highly recommend this place to any of my friends or family.
Michelle Quitugua
I was looking for a good used Vehicle for Months. And today was driving down River Road and went pass Maxx Autos Plus. This Blue F250 Diesel caught my eye. Made a U-Turn and went to check the truck out .I was met with great curious service with in 5 Minutes after coming on the lot.
We made a Great deal for the Vehicle and left Happy. They did everything possible to give me what
I needed.
willie j Byrd
We stopped by as Maxx Autos Plus on Sunday. Looked at a few cars. Jim the sales guy came out to help us find the right car. My daughter needed a car. Jim was very helpful and listened to what she wanted. We left and looked at other cars. After looking at other lots we came back to Maxx Autos Plus. Jim worked out the details that would work for us. No pressure very easy going. The guys that got the car ready were very helpful. I felt they went the extra mile. Jim, Daughter was Happy you gave her the (I) for Pontiac. She loves the car. I would come back and do more business. Yes they are above average salesman and no pressure.
Robin grussling
Jeff at Maxx Auto Plus was very low key and showed us what we wanted to see. When we didn't find exactly what we came in for, he offered other suggestions which led us to an outstanding car and great value. I would come back here in a heart beat fit my next car purchase.
Don Leckman
Just bought a 2011 Honda CR-Z here today and it was the best buying experience I have ever had. From the sales people to the upper management it was a fantastic customer service all the way around. I had never bought a vehicle and they worked hard to get me into the vehicle I liked and fit my needs at a great monthly payment. I would highly recommend this dealership to any and all my friends and family!
Envied Automotive
Been to several car dealerships in the area and would have to say that these group of people here have made us feel like we would never want to shop anywhere else ever when looking to purchase another used car in the future. After a long day of looking around we are glad we stopped here on the way home everything went smooth and the car we purchased checked out great as well as the prices were very fair. We were very happy how good it felt to not be pressured like you are most of the time when you try to buy a car somewhere.
I can see why many others have had the same great experience as we did :) we will be back.
Thank you again.
Jerry Farmer
I felt comfortable the minute I stepped on the lot. I was greeted by Jeff who then introduced me to my first car. I was very nervous at first but the crew at Maxx auto plus made me feel confident they were going to satisfy my needs and answer any and all questions I had about the vehicle. if it wasnt for Chris the owner of Maxx Autos Plus I wouldn't be reliably mobile in a safe perfect first car. Thanks a lot (:
Brianna Nielipinski
Lee Bontempo went above and beyond on getting our car ready after we bought it. He made sure repairs were done and in a timely manner. Great customer service!!! We got an amazing deal on a tight budget for a car for my teenage son. Planning on coming back for our next auto purchase. Recommend this dealer for anyone. Lots of inventory to pick from.
Jamie Anthony
About a month and a half ago I financed a 2007 Nissan Titan from these guys when mine broke down. I needed in it that day because I had to go to work I have bad credit but a high income. The got me in it that next day they were very friendly, helpful and knowledgeable. The truck had a wheel bearing problem but they agreed to take care of it. When I brought it in it took a little while to fix but they went the extra mile, and even replaced the power steering pump. When I had another issue with the pickup Matt the shop lead came and towed it to the shop on his day off and fixed it in fairly good time considering having to find and order parts on a saturday. I have been a little bent out of shape because of the time and a couple more issues but I should have contacted them before I got upset because they have always been helpful. I would recommend this place to a friend.
Aaron Thode
Really helpful people...
Lorianna Lonno
Love this place..I purchased a great car less than 6 months ago from them and simply love it. The people there are so friendly and happy to help you pick a car, not just any car, but one that fits your budget and lifestyle. I forgot to mention the best part, the fact that they actually give you the finder's fee..I brought my oldest daughter here tonight to look at cars and Web was so great to us that we actually bought her a car and they did all of the paperwork very quickly. I would recommend this dealership to anyone looking for honest people and honest prices.
Cari Cole
Best car buying experience I ever had. No hassles. No haggles. Went in explaining my outdoorsy lifestyle and vehicle needs. Drove home with the best rig I could have ever gotten. My salesman Jeff, took the time to get to know me as a person in order to show me a proper fitting rig. My rig and I went hunting just a few days later. I purchased in November 2015. Got a fair trade in. I have pride in my Dodge Dakota King Cab with Canopy. Hunting season 2016: Here I come! The entire crew from owner to lot staff were friendly, easy going and genuine even as they made eye contact and said hello in passing. I have purchased all my vehicles in Puyallup. Maxx Autos Plus is home grown know how. Not only do I fully recommend Maxx Autos Plus, I have proudly brought my friends and family in for a vehicle fitting. They too had the fit the need~no hassle buying experience. Just because you already have a vehicle, doesn't mean it's the right fit. Pop in. Have a chat. Get fitted for your next vehicle experience. Do you smile when you drive? I do. Best customer service in the industry! Tell Jeff and Chris Tanya sent you.
Tanya Sponberg
GREAT PEOPLE!!!! Mike Webb is a great sales guy and the rest of the crew was the same!! VERY stand up and stick to their word!!! I am a Auto shop manager and will send all of my customers to them!!! Thank you guys!!!
Wally Lane
I had a wonderful experience at Maxx Autos plus. The salesman "Lee" was very knowledgeable and helpful. We came in the dealership to see a car we found on craigslist but we did not like that car. Lee found the car that worked best for our family and budget. We are very happy with our purchase! Thank you Lee and thank you Maxx Auto Plus!!!!
Tom White
I had a great experience working with Jeff and Jim. I wasn't pressured to make a decision until I felt certain about my purchase. They were able to take my trade-in, and got my payments and APR lower than on my original loan which was fantastic.
Stephanie Davis
Mike was the salesman we had been given the pleasure to speak with. Though we didn't find the car in our criteria, Mike sticks out as the best salesman in our hunt for a new car. I really wish we could have bought a car from him. Mike was genuinely friendly, helpful, pulled the car fax on every car we looked at without having to ask for it. Thanks for being there, you really did stick out among 100's of salesmen.
Jeremy Simpson
If you are looking for your dream car? Check this place out first. They helped me get into my car of choice. Awesome, is all I can say. Everyone here is friendly and very helpful, as well.
William Leacy
Lee and the guys down at max auto did awesome and helped me get into a nice clean car and my first car loan.
anthony charles
Lee bontempo was fantastic! Everyone was so friendly and helpful, wouldn't hesitate at all to come back here again.
Ashley Pawlowski
Destry Stadel did an AMAZING job!!! Stayed late, worked with us, and jumped through many hoops of fire to get me the best deal possible! HIGHLY RECOMMEND!
Ashley Weiland
Everything was great. they helped 100% finding what i wanted. jeff zevenbergen Was the best sales man there. I will always use you guys for a reference.
Jawawn Hollie
Your company was great and good, very great. It a very good company to buy a good car. I got a great deal and you should check them out.Thanks auto Maxx.
Carl Swain
Great place! Very helpful and friendly staff, i got an awesome deal and was very happy. They are military friendly as well
Adrian Guillen
Our experience at Maxx Auto Plus was wonderful. Destry was extremely helpful and polite. Destry interacted not only with my husband and I but with our two children as well. Destry was quick to find something that met our needs and he worked hard to get that for us. We really appreciated Destry's customer service and kindness.
Tabbitha Baker
my car purchasing went very smooth, you guys were very helpful and no one was too pushy. Jeff is a great salesman, he deserves a raise.,
Zeb Glissmeyer
Mike webber sold us our new family vehicle!! We didnt feel pressured when buying from them. I was worried we wouldn't find a car or we were going to be hassled into buyin something we weren't completely certain of. Mike was honest and very friendly. Worked with us up until we drove off the lot with our kia sportage (: THANK YOU MIKE! WE KNOW WHERE TO GO BACK FOR OUR NEXT CAR!!!
Crystal Krawetz
I had the best experience when looking for a car at Maxx Auto Plus. Destry Stadel went above and beyond to get me the truck I wanted! I would recommend anyone to go to Destry Stadel for the car of your dreams... He will make it happen! Great customer service!
Simon Rosa
Really good service
Selena Esquivel
I shopped around looking for a deal, checked out a few dealerships around Tacoma and was disappointed with the pushy sales people on south tacoma way. Destry was the sales guy that was no pressure. He didn't ask me my credit score. Destry was more interested with what I was looking for. If your looking for a great deal on a great car come talk to Destry.
Joseph Hiatt
First time car buyer! My husband and i shopped around for an suv with 3rd row seating. And found cheap over priced garbarge! Until we came to maxx auto plus! Thanks to Jim and Jeff i am a proud dodge owner! I had my heart set on a chevy Tahoe to match my '97 camaro but these awesome gentlemen helped showed me what i honestly can afford and still live and provide for my family of 5. Thank you Jim and Jeff! Never in my life have i ever considered dodge. Or the colors red! But i love my new truck!
Robin Verhaaren
Absolutely no pressure to buy. Went in and looked at a car, turns out wasn't what we were looking for. Decided to go back and look at another one we saw and wound up buying it. Mike B. Was a pleasure to work with and have 0 issues with purchasing from them again.
Mars Farley
I had a great experience here, every member of the team was very helpful and kind. These guys know cars!
Connor Lohse
This has been the most amazing & easy car buying experience! Thank you all!
Alisha Mann
I recommend to come see these guys! I'm a lifetime customer.
Lea Anderson
Very helpful and well priced! Stayed after closed to help.
Cory Watson
I was in the market for a reliable car since my truck was about ready to break down and I was told to check these guys out from a few people that have bought cars from them and were very happy. I couldn't be more happy with the car I bought and the service they provided!! I will recommend this place to everyone we know. We love our car. Thanks!!
Tracy Kruis
very helpful and great service
Resa Baby
Great experience.
Jeremiah Hall
Dealer Information
Maxx Autos Plus 7412 River Road E Puyallup, WA 98371 253-200-1033 Get Directions
Maxx Autos Plus 12918 Pacific Ave S Tacoma, WA 98444 (253) 299-4191 Get Directions
10:00 AM - 7:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM